"We can no longer afford to pay more for -- and get less from -- our government. The answer for every problem cannot always be another program or more money. It is time to radically change the way the government operates. We must reward the people and ideas that work and get rid of those that don't."
-- President Bill Clinton, September 7, 1993
The National Performance Review developed four main principles to guide its efforts to reinvent government:
To put customers first and make government more responsive to the American people;
To cut red tape by eliminating unnecessary paperwork for states, communities, and citizens; and
To empower federal employees by making them more responsible and accountable for their efforts.